Delete your account
You can delete your Bunavi account at any time. There are two ways to do it — pick whichever suits you. Both permanently remove your account and every baby profile you own that isn't shared with anyone else, with all of its records and photos. A baby you share with another caregiver is not deleted — it passes to them, as explained below.
1. Delete it yourself, instantly (in the app)
If you have Bunavi installed, this is the fastest route and takes effect immediately:
- Open Bunavi and go to Settings.
- Tap the card with your name at the top — Account & profile.
- Scroll down and tap Delete account.
- Confirm. Your account is deleted straight away.
If you invited caregivers, a baby you own that still has one is not deleted: it passes, with its whole history and photos, to the caregiver who has been on it longest, so your family keeps the record. The entries you wrote stay with it, without your name, and the same is true of anything you logged on a baby someone else shared with you. Your own access ends the moment you delete, so if you want a copy of the history for yourself, export it first.
Using Bunavi as a guest, without an email address? The same Delete account button deletes your guest account and everything in it, or choose Delete my data and sign out when you sign out. Signing out of a guest account any other way does not delete what you logged.
2. Request deletion by email
You don't need the app to delete your account. Email us from the address on your account and ask us to delete it — we will delete your account in exactly the same way (a baby you share still passes to its caregiver) within 30 days, usually much sooner, and reply to confirm.
Please send the request from your account's email address so we can verify it's you. If you can't, email us anyway and we'll help confirm your identity another way.
What gets deleted
Your account and its sign-in details, and every baby profile you own that isn't shared with anyone else, with all of its feeds, meals and the foods offered at them, pumping sessions, sleeps, diapers, growth and health entries, milestones, cry logs, notes and photos. Invite codes you created that nobody has used stop working. A baby you share with another caregiver is kept for them, history and photos included; anything you logged on a shared baby stays there without your name. Residual copies in our encrypted backups expire with the normal backup rotation, within 30 days.
What is kept
A few things live outside your account, so deleting it does not remove them:
- your website waitlist entry, if you joined the launch waitlist;
- RevenueCat's record of any Bunavi Plus purchase, filed under your account's random identifier (the App Store or Google Play keeps its own record of the purchase under its own privacy policy);
- crash and diagnostic reports, which are not linked to your account and which our crash-reporting service deletes after 30 days.
Email support@bunavi.app to have the waitlist entry or the RevenueCat record removed too.
Delete some of your data and keep your account
You don't have to delete your account to delete data. In the app you can delete:
- A single entry — swipe it to the left in any list and it is deleted (tap Undo straight away if it was a mistake). For a pumping session, our server keeps when the milk was thawed and when it expired, if they were recorded, for 7 days after you delete it, so that Undo can give the bag back exactly as it was (see our privacy policy).
- A baby's photo — tap the baby's name at the top of the app, choose Edit profile, tap the photo, choose Remove photo and save.
- A whole baby profile — tap the baby's name, choose Edit profile and tap the delete icon. This permanently deletes the profile and every record in it, for you and for anyone you share it with. Only the baby's owner can do this; a caregiver can instead leave a shared baby under Settings → Family sharing → Manage access.
Or email support@bunavi.app from your account's address and tell us what to delete.
A note on subscriptions
Deleting your Bunavi account does not automatically cancel a paid Bunavi Plus subscription, so cancel it first if you no longer want it: tap Manage subscription on the Account & profile page before you delete, or cancel it any time in your App Store (Apple ID) subscription settings or in Google Play under Payments & subscriptions → Subscriptions. A lifetime unlock has nothing to cancel. Refunds for App Store purchases go through Apple; Google Play purchases follow Google Play's refund policies. Either way, support@bunavi.app can help.
For the full picture of what we store, where it lives, and your rights, see our privacy policy.